FAQ OF JEEP ADVENTURE

HOW TO BOOK A JEEP TOUR?
We recommend you to contact our team and fully express your tour interest and expectations. After fully recognizing your need, we will discuss internally and try to design a trip which could fit your taste. After confirming whether your interest and request match with our tour itinerary, we will proceed with next steps, including payment terms and tour preparations. If you have any questions, please don’t hesitate to contact us at @email and tel: XXXXXXXX. We are always happy to discuss with you and give advice on your trip.

WHAT ARE THE PAYMENT TERMS?
You can pay the whole amount in cash or through wire transfer in Mongolian tugrug (MNT) or in U.S dollar (USD) to our bank account if you prefer. Or you can simply make an initial deposit which amounts to XX% of total tour price to our bank account via Paypall, debt/credit cards (+3% for international transfer fee by intermediary banks) or other options available to you. Please contact us at @email for details on bank account information and other payment options.

WHAT IS THE ACCOMMODATION OF “MONGOLIAN ONE DAY” LOOK LIKE?
It depends on the customized tour specific features and tour condition. Generally, jeep tours stay overnight at tourist camps, which serve with hot shower and proper toilets. As long as you come here to see and feel true nomadic life, we will arrange to stay with nomadic family in ger to experience a part of wilderness spirit. We will provide you with camping tools and equipment, including tents, sleeping bags, matts and other facilities to give you the chance to camp just next to the nature.

HOW MANY HOURS DO WE TRAVEL A DAY?
Mostly, you may travel for 6 hours a day for jeep tour. Occasionally, you may travel for 6 to 8 hours a day due to road condition, availability of accommodations and location of natural sightseeing. But we are flexible on the road so that you can stop for other sightseeing and/or take a rest for your convenience. So there is nothing to feel worried about.

WHAT IF I WANT TO RIDE A HORSE AND/OR CAMEL AND GO HIKING?
No worries! We are prepared to provide you with activities like riding horse and/or camel during your tour .You will experience everything you want. You can also go hiking anytime during the visit of sightseeing and camping nights.

HOW CAN YOU HANDLE MEALS FOR VEGETERIANS?
You can specify your dietary preferences in our application form (We will provide application forms and sample contact templates) when you collect your documents to finalize your booking. Just let us know about your meal preference and we will manage and/or reserve it for you at camps.

IF TOUR CAR IS BROKEN DOWN AND/OR IF THERE IS AN ACCIDENT DURING A TRIP WHO WILL BE RESPONSIBLE FOR IT?
Our cars are specially prepared for trip. It is quite rare to have cars broken down during the trip. Bad road condition could cause problem but generally our drivers are capable of investigating the problem and fix it in short time so that you don’t need to feel worried about delayed schedule. Most of our tour drivers have more than 10 years of experience in the related field. If the problem is serious that it can’t be fixed in short time, we will send another car to continue your trip.
For accidents, we will not cover any health and/or financial losses. Those losses caused by any accidents shall be covered by your travel and health insurance as specified in the contract made between us. Tourists/clients must have health insurances. We are not responsible for any accidents and losses.

WHAT IF I WANT TO CHANGE A TOUR ITINERARY IN THE MIDDLE OF TRIP?
According to your terms and conditions of contract, you may make a change on minor procedures and activities but you can’t change major tour itinerary after tour starts. We highly recommend you to negotiate and inform us about your request on change before tour starts.

WHO TO TRAVEL WITH?
You can join other travelers only if both sides request and agree on teaming up to share price. Generally most of our clients are individuals and small groups. Number of your travel partners shall be exactly same as indicated during the booking process. For both solo and group travelers, you will be accompanied with our experienced tour driver and guide